Regarding collection, use, provision to third parties of personal information, and disclosure, correction, and interruption of use of registered information

QualitySoft Corporation (noted as "we" subsequently) may request customers to provide personal information at the time of purchase of our products or registration of our services for our supporting task. We will handle personal information in accordance with the applicable laws and our rules on protecting personal information.

Regarding the use of personal information

We may ask you for your full name, postal address with a zip code, phone number, email address, place of work, etc. In addition, we may ask you for your "member id", etc. issued by us for identification.

Please understand that if our staff obtains a business card we will register it as our customer and may send promotions of our products and information of our events or seminars. We will handle appropriately and manage strictly the registered information in accordance with the laws and the items noted in this page.

Regarding collection of personal information

We may ask you for your personal information and utilize it in the following cases. In each case, we will say explicitly that we need your personal information, and ask you to provide at your own will.

To confirm your subscription of our products or services purchased or registered, and to deliver them

In such as following cases, we ask clients for information necessary to accomplish providing our service.

  • To confirm applications for our events/seminars
  • To confirm subscriptions for our email delivery service, and to send emails
  • To confirm registrations for our membership services, and to provide them
  • To send invoices of our products, and to confirm reception of payment
  • To pay rewards for cooperation about our researches
  • To send premium products for our prize promotions

We may correct registered personal information in case any changes occurred in information necessary for sending products or invoices, such as a name of municipality, zip code, etc.

To provide or improve our products and services, and to develop new services

In such as following cases, we ask clients for information necessary for providing and improving our products and services. Information is handled only as statistical data, and we never publicize individual names, etc.

  • To improve our products and services, and to enrich contents of our website, for clients' more satisfaction
  • To customize our products/services and website contents to meet individual users
  • To research clients' satisfaction about our products or information
  • To put together personal information processed statistically, and to publicize it as our result of research
  • To grasp clients' usage for improving our services and developing new services

To deliver information about our products and services

For example, such as the following, we or our sales partners may deliver information supposed to be beneficial, or may ask for cooperation.

  • To ask for cooperation or to participate events, and to send reports of their results
  • To grasp usage of our products/services and our websites, and to deliver information of various parties, including us and our official sales partners, and results of research supposed to be beneficial for clients

About provision of personal information to third parties

We do not provide clients' personal information without clients' consent to third parties other than our subsidiaries, associate companies and official sales partners, except there are legitimate reasons.

However, we may disclose or provide personal information to appropriate companies or parties in case clients have asked these companies or parties for information, services, orders of our products, applications, contacts or intermediacies via us, or in case clients have applied to attend exhibitions or seminars related to these companies or parties.

About management of personal information

We have been implementing strict security measures to avoid loss, misuse or alteration of personal information under our control. We keep personal information under a secure environment where ordinary users cannot access.

We may delegate, as part of our business, handling of personal information to companies that we judge as trustworthy and have made nondisclosure agreement with. In this case, clients' personal information is protected based on our principles of protecting personal information.

About confirmation, correction and deletion of registered information

We manage clients' personal information keeping its content as correct and updated as possible. We disclose registered information in case any client asks for it. Please understand that there may be products or services that cannot be provided so far after the registration is deleted, and that we may ask for commission at actual cost.

We accept changes and corrections about Web member services (such as downloading services) at our websites for members' use only.

Regarding the other products and services, please contact each inquiry number individually specified.

About links to outside websites

Our website contains hyperlinks to outside websites. We are not responsible for protection of personal information at the site and content of the site.

Contact Information

Business Management department of QualitySoft Corporation
E-MAIL:privacy@quality.co.jp
TEL:03-5275-6121

Please make your call within our business hours (9 a.m-6 p.m from Monday to Friday, except year-end and New Year, national, and our company's holidays)

If you make inquiries by e-mail, please make sure to write your contact data, such as your name, your company name, your division name, e-mail address and phone number.